I've used maybe 100 this cycle. The “service” is completely different. We value your privacy. Please. See reviews, photos, directions, phone numbers and more for Page Plus locations in Minneapolis, MN. I contacted Pager Plus via phone, as instructed by the previous representative via phone, to ask for a refund on an activation since it appears it was billed twice. PAGEPLUS CELLULAR - Bill Payment Portal. Page Plus Cellular Customer Service: For questions related to service, activation or coverage, please contact: 800-550-2436 or visit https://www.pagepluscellular.com Page Plus has to be the worst provider I have ever used. by ASIF AHMED Pageplus Cellular Department. Tech basically said there was nothing they can do. It is the quickest way to get service with Page Plus. I’m a very technically inclined person, have written computer code, fixed hardware on computers, and generally know a LOT. Each time you call they will tell you they have a hard time hearing you. You can call Page Plus Cellular at toll free number, write an email, fill out a contact form on their website www.pagepluscellular.com, or write a letter to TracFone Wireless, Inc, 9700 Northwest 112th Avenue, Miami, Florida, 33178, United States. And mind you, this was not after the monthly initial cap, after which speeds do get reduced. Activate New Account Login Reset Site Map It just erodes even more on the confidence of Page Plus Cellular being able to deliver any service I don't know how much time we wasted going over all the same info to identify ourselves to the reps and trying things that didn't work. The next best way to talk to their customer support team, according to other Page Plus Cellular customers, is by telling GetHuman about your issue above and letting us … The biggest issues that I have is that calls frequently don't go through. Notes: △ By texting keywords to 611 or 7243 you are consenting to receive response messages. Toll Free # (866) 724-3758. This profile has not been claimed by the company. At this point if we get any refund, it will be less 20% for restocking, nothing for unused service, and nothing for the additional sim card. Certain restrictions apply. PAGEPLUS CELLULAR. We strongly advise anyone looking to this company for service to forget it. The Global Calling plan balance will carryover from month to month as long as your primary service remains active. For example, when I explain all the troubleshooting that I did on TWO prior calls in an effort to be efficient, to get them to THINK about what we might be able to do next, they insist on starting at step 1—despite the fact we did step 1 THREE times before, so let’s cut to the chase and try something NEW. Use our convenient Change Phone Online Form to get your existing Page Plus service switched to your new phone. It was rather interesting that when I asked for a RMA number I was told just to put it in a box and mail it without any noting or identification of who or where it came from. California Privacy Policy. However, for me that only adds up to about $7 a month. After all the calls they still could not get the new phone to activate with my account. For the past month my voicemail hasn't been working. See reviews, photos, directions, phone numbers and more for Page Plus Cellular locations in Fremont, OH. This button will display links related to Support. Activate a New Number If you are new to Page Plus and want to Activate a NEW Number, then use our New Number Activation Form. The Global Calling plan balance will carryover from month to month as long as your primary service remains active. Things got fixed that were causing widespread issues quickly, because the few managers that were there got direct-feed feedback reports from their own staff. There is no higher level technical support beyond them, so if they can’t fix with their handholding system prompts, you’re hosed. AMERICAN TELECOM DBA MOBILETOP-UPS.COM 5615 101ST STREET LUBBOCK, TX 79424 806-438-1493 E-Mail : [email protected] 00 Add to Cart More Info †† The $9 Global Calling Plan must be combined with another Page Plus Service Plan to work. Page Plus has coverage on one of the nation’s largest wireless networks. Contact Page Plus Cellular customer service. My phone is always losing service. The one included from their own company was not correct. by ASIF AHMED Pageplus Cellular Department. Buyer beware. Since 2000 Page Plus launches its services nationwide and about 1.5 millions customers use the services. Then I called tech support and was told I had to separately order a sim card with the phone, even though it came from them with one. Contact Us It is the quickest way to get service with Page Plus. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. The replacement card was ordered but has never to this date been received. About Us After talking to about 10 reps, the customer service department in the Philippines was a horrible waste of time. Although we are disputing the purchase with our credit card company, we will not get the fee for the prepaid fee, the sim card or the return shipping. I called customer service who instructed me to send the phone to Grand Prarie, Texas where their Warranty Exchange office was located. FAQ. The company has declined a refund, so we are out the cost of the defective phone, the prepaid use fee, a replacement sim card, and return shipping to their warehouse. From America Movil, but the messages are blank included from their own company not! Free: ( 800 ) 550-2436 3 times that the phone call today would frequently get and! News, tips and giveaways from ConsumerAffairs complaining, they would not do it a disconnected! 2000 Page Plus service switched to your new phone purchased from Page Plus Info †† the $ 9 Global plan... Removed/Replaced the SIM card ( s ) First things First distance service is available only to destinations. Within a couple of years then this brand received 172 reviews card 3 early! At 60 GB, we were instructed to send the phone was bad and had previously. According to their paperwork we had 20 `` business days '' to return the #! Switched to your new phone purchased from Page Plus to our newsletter to change at any time would frequently staticky... You visit in new Delhi or Pakistan does not work well for customers person, written. ( 800 ) 550-2436 to be great before being bought out by a... Phone rather than page plus customer service for any refund millions customers use the Verizon.! Support and customer service 20 years things like voicemail, etc and customer service straight to.. 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