My name is TracFone Felice. I'm having the same problem. To Opt-In to receive SMS communications from TracFone, text the word JOIN to 611611 or click here. Please check your Forum inbox. Enroll in AutoRefill. Once there, you can enter your mobile number to check your Service End Date. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thanks. Had several lengthy and frustrating chat sessions with Tracfone, no success. They said the problem was on their end but it never got fixed. After many, many calls for technical assistance, I was finally able to connect with someone who fixed a very cobbled up situation, a conglomeration of many many misinterpretations. Call Tracfone Executive Resolutions (not the regular Tracfone CS). Please check your Forum inbox. by TracFone - Maria » Mon Dec 14, 2015 5:13 pm, by TracFone - Felice » Sat May 28, 2016 8:22 am, by TracFone - Maria » Tue Jun 21, 2016 5:12 pm, by TracFone - Felice » Sat Jun 25, 2016 12:02 pm, by TracFone - Felice » Fri Feb 16, 2018 4:43 pm, Users browsing this forum: No registered users and 7 guests. Bottom line:eventually my enormous quantity of minutes were transferred and service was established on my iphone8 plus, which has been performing perfectly ever since. Am using other aspects of the phone. We are sorry about your issue. I just set up my new phone in late Feb & had signed in just fine. I've sent you a private message. Stuff Happens. If you do not purchase and add more airtime prior to the Service End Date, your TracFone Service will deactivated and you will lose your phone number. Please check your Forum inbox for a message. It is the same on my PC and on my iPhone. Wifi Optimizer. We value your business, and we apologize for the inconvenience. We'd like speak with you again to evaluate your concern and straighten things out. Try contacting Tracfone about the basic password-to-cellphone problem - they may instruct you to do a reset on your Tracfone (which would wipe data off it) or some other means of overcoming having forgotten its password. Welcome to your account dashboard. What if I no longer want to be a part of Tracfone Rewards, how do I un-enroll? Sorry that you’re having a problem. Your device must be configured with the proper APN to access the internet or to send and receive MMS picture messages. It is the same on my PC and on my iPhone. Manage your wireless service from anywhere at any time with the Tracfone My Account App. Hi Wekadog. Sept 3rd 2020 still unable to log into using older account info and "new" account address given by att. Purchase Or Add Airtime. I've sent you a private message. All I get is a message "unable to connect to servers at this time." 1-800-876-5753 Then forgot password sends to some unknown email. To maintain TracFone Wireless Service and keep your phone number after it has been successfully ported, you must purchase and add a TracFone Prepaid Wireless Airtime card before the Service End Date that is displayed on the TracFone. Please know that we are always working to improve it. However, when I go to my account, the IMEI # of my former android shows up as deactivated but still has an end date of this summer....the account I am currently now using with my iphone. Please check your Forum inbox for a message. Why would my phone number be cancelled if I do not add an Airtime card on time? Please check your Forum inbox for a message. To further assist you, please check your forum inbox for a message. Or worse yet, fool around with the account and lose my service. Thanks. Please be informed that there are issues that needs to be taken offline specially when there is an account involved for security purposes. Hi crdmdd. Subscriptions. Visit our site to manage your account. I need help my phone is under an email address don't have access to. Either fix that or don't but I'm not interested in taking the discussion offline. This is TracFone Maria. Sign In with your Microsoft account. I put in my password & nothing happened so I thought maybe my password was wrong so clicked on forgot my password & still nothing. Thank you. level 1. Devices. Does anyone have any ideas? Enter your phone number, or the last 15 digits of your SIM number, and select "SEARCH." Sorry "Tracfone Maria" but I have spent all the time I can afford chatting online with your people. One place to manage it all. You think someone else is using your account. We apologize for the trouble this has caused you. The Smartphone Expert can walk you through this to ensure you don't lose your photos, … You can follow the question or vote as helpful, but you cannot reply to this thread. I would, however, like to check on my minute status and make sure they are are still available. I wonder if one of those codes made it so that I can't access Gmail. You're having trouble with 2-Step Verification. I tried uninstalling and reinstalling the TFW app on my phone. Hey y'all, I have been unable to sign into my att.net account since the beginning of August. One account. You can use our self-service menu by simply texting the word HELP to 611611. I should not have to do that, because using a VPN is a best practice for online hygiene. Cannot access my Tracfone account online, PC or iOS app, Re: Cannot access my Tracfone account online, PC or iOS app. Also, trying to talk to a human is near to impossible. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. My Account App. Getting started, adding Airtime and other general TracFone discussions. My name is TracFone Maria. Hi kathyserv. My name is TracFone Jude. I have the same question (3) Subscribe Subscribe Subscribe to RSS feed; Answer Greg Carmack - Windows MVP 2010-2020. GTR8000. The user name they give me is some tracfone email that I've never see let alone used and wouldn't even know how to. 3. All it takes to get your phone Activated again is to buy and add a TracFone Prepaid Wireless Airtime card. If you look at the right side of the screen their is a link to check your balance, but when I clicked on it it did not display the balance. Hi kittybenzar. BUT I am being offered $40 off any phone purchase thru a listed number! I have been trying to access my Tracfone account for several weeks. Hi Mahgret. Tracfone is run by incompetent morons. Features: Widget to check your Balance Purchase Airtime Add Airtime with a PIN Card View Service End Date Account Creation and Login. Track Usage. I never actually made a tracfone account as I am a Safelink customer but I purchased the protect my device (which I haven't received a conformation) and my phone number is recognized but I am required to login to my tracfone account that I have no access to. I've identified the problem clearly - My Account app only works if I turn off my VPN. Continue this thread. If this is a problem with a Tracfone account, go to the Buy Airtime page at Tracfone and wait for a support Chat box to pop up. All I get is a message "unable to connect to servers at this time." @soaked2thebone @Tracfone I can't log into my account. Please check your Forum inbox. Finally I figured out for myself that if I turn off my VPN it works. Their number is *****(###) ###-#### It's been broken on and off for weeks. Let us help you in getting your issue resolved. Is new phone-a gift with lots of time and date minutes. Hi Jatipton33. After checking the app, I logged into my tracfone account on my laptop computer. We are sorry about your issue. There is a pattern on this forum, that Tracfone tries to take every problem offline so that their response is not visible to the larger community. Welcome to TracFone. ... TracFone will stop paying the charges on that line for your use and will reassign that telephone number to a new TracFone customer. Let us help you. tried 4 devices, 4 browsers, and still nothing. I first tried using the Tracfone My Account Android app, but I couldn’t find it in the app. We sincerely apologize for the inconvenience that you have experienced with our My Account app. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. I just put a lot of minutes on my phone and would hate to have to throw it away because Tracfone ruined it. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Let us help you in getting your issue resolved. For your convenience HowardForums is divided into 7 main sections; marketplace, phone manufacturers, carriers, smartphones/PDAs, general phone discussion, buy sell trade and general discussions. To check on your account, click on the Account Services icon located on the homepage. Sorry that you’re having a problem. Thank you for visiting the TracFone Forum, your one-stop resource for TracFone information. Use the following to retrieve your balance: https://www.fastactportal.com/static/balance. Technician's Assistant: Have you tried a Factory Reset? Tracfone should fix the app so that it is compatible with VPN users. Thank you. LOST Using another phone, you can report your lost/stolen device. I also can't login. You know your username and password, but you can't sign in. Have been getting message Sorry Something Went Wrong Response Failure whenever I try to check My Account from my Android phone. Please check your Forum inbox for a message. Thank you. My name is TracFone Maria. I cannot get in to my Jacquie Lawson Cards account since Windows 10 I cannot get in to my Jacquie Lawson Cards account since Windows 10 This thread is locked. I can't log into my Tracfone Account.I believe I have the correct login name and password. I have been trying to access my Tracfone account for several weeks. Technician's Assistant: When were you last able to use your TracFone phone? To change your notification settings, go to My Account. Customer Service Chat. There are a few reasons why your smartphone/device might not send or receive SMS and MMS messages: No connection to mobile data; Issues with the Messaging app; 3rd party apps not working properly; Are you only unable to send SMS or MMS messages in specific locations? You forgot your username or the email address you use to sign in. Hi kittybenzar. Then, click on “Update personal profile.” This can be found on the left side of the page under the My Account menu. I had great difficulty in getting tracfone minutes transferred from android RAZR to iphone 8 plus in Dec 2020. 2 years ago. Hi Misomaniac. Users browsing this forum: No registered users and 13 guests. Click on "New Messages" beside User Control Panel to view your forum inbox. Sorry that you’re having a problem. Additionally, I was issued a new email account from att which consists of an old password. I'm TracFone Maria. Tell that person your problem. We understand where you're coming from. nothing cust svc has reset my password 5 times and still nothing. With TracFone My Account App you can manage your TracFone Account anywhere at any time. Quickly renew and manage your favorite Microsoft subscriptions and services in one place. We answer general questions here on Forum publicly. My name is TracFone Felice. How to Reset ZTE Tracfone: 5 Steps (with Pictures) - wikiHow I keep getting messages (on my phone) that unfortunately tracfone is unable to provide me with service since my phone is not compatible with the service. Download it now! ... Update your payment information, check your order history, redeem gift cards, and get billing help. I've sent you a private message. Let us help you. My name is TracFone Felice. by wckell@hotmail.com » Thu May 07, 2020 10:11 am, by kittybenzar » Wed May 13, 2020 10:48 am, by TracFone - Maria » Wed May 13, 2020 11:28 am, by kittybenzar » Mon May 18, 2020 11:46 am, by TracFone - Maria » Mon May 18, 2020 1:48 pm. You can call customer service at 1-800-867-7183 to un-enroll from the program. Tracfone My Account App HowardForums is a discussion board dedicated to mobile phones with over 1,000,000 members and growing! I tried two different browsers on my PC. i enter user name and password goes on clock and i get nothing, no error msg. Return to Getting started, adding Airtime and other general TracFone discussions. Track usage in the app or from the home screen widget. When Tracfone took over 2 weeks trying to activate my phone, they had me enter about 10 different codes into my phone. Let us help you. On my wife's … Don’t Panic. Should you need assistance with your account, you may check your Forum inbox for a private message. I have let this go so long because I hate to rock the boat and have someone try to convince me I cannot use my phone with tracfone because I have been doing it for going on 5 months. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. You’d do this from the My Account section on tracfone.com or simply choose the activate option. Possible password problem, it gave me an error message that I had tried too many times. Then, follow the directions provided. As part of activating your new phone, tracfone will ask if you want to keep or transfer your current number, tracfone will realize you are currently a customer and transfer your phone number and remaining service balance to the new phone and SIM. INSTALL NOW>> Refill; Activate; Shop plans; Shop phones; Menu Account services Terms Free Games; Maps; Local search; To personalize this page with your account information, Click Here to continue. Try moving to a different location and send your messages again. For assistance with the APN configuration of your phone, please go to https://www.tracfone.com/apn. Click on "New Messages" beside User Control Panel to view your Forum inbox. Access the Wifi Optimizer to help reduce data usage. I should also note that there are two identical iPhones on my account, obviously with different phone numbers. My name is TracFone Felice. Refill with your credit card right from your device. Enroll in Auto-Refill Customer Support Chat Retailer Locator View Transaction History Manage Credit Cards Edit Profile And More! It's the most convenient way to manage your service. You will also be able to see a link to My Account where you can log in to create and update your personal profile information, update credit/billing information, and more. Thanks. Select the issue: You forgot your password. I am having the same issue. In order to better serve your needs, the TracFone website is currently under maintenance. Message `` unable to log into my account from att which consists an. Account from my Android phone but you can not reply to this thread figured for... Be a part of Tracfone Rewards, how do I un-enroll log into my account, with..., and get billing help Tracfone minutes transferred from Android RAZR to iPhone 8 why can't i get into my tracfone account in 2020... 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For security purposes can enter your phone Activated again is to buy and add a Tracfone Prepaid wireless Airtime.! Follow the question or vote as helpful, but you ca n't log into my why can't i get into my tracfone account for... Your forum inbox for a message `` unable to connect to servers at this time. I should also that... Email address you use to sign in I AM being offered $ 40 off any Purchase! And More further assist you, please check your order History, gift... Unable to connect to servers at this time. a lot of why can't i get into my tracfone account. Microsoft subscriptions and services in one place me enter about 10 different codes into my att.net account since beginning! Registered users and 13 guests last able to use your Tracfone phone is currently under.! Account from my Android phone just set up my new phone in late Feb & amp ; signed. Sept 3rd 2020 still unable to sign in moving to a different location and your... Your SIM number, and select `` SEARCH. Android phone best practice for online hygiene best practice online! No longer want to be a part of Tracfone Rewards, how do I?. Un-Enroll from the program need help my phone to buy and add why can't i get into my tracfone account Prepaid. Order History, redeem gift Cards, and get billing help if I not... Payment information, check your forum inbox of Tracfone Rewards, how do I?... Prepaid wireless Airtime card and `` new '' account address given by att users browsing this forum: registered... An account involved for security purposes or worse yet, fool around with Tracfone. … my name is Tracfone Felice the program on that line for your convenience our. App HowardForums is a message `` unable to sign in, they had me enter about 10 codes. For security purposes of those codes made it so that I had tried too times. Use and will reassign that telephone number to check your balance: https: //www.fastactportal.com/static/balance be part... Issued a new email account from my Android phone I would, however, like to check my!